Subscriptions & payments
Recurring plans, renewals, failed payments, promo codes and invoicing.
10 articles
Subscriptions and payments overview
How recurring prices, access records, renewals, failed payments, cancellations and invoicing work for your clients in Zanfia.
4 minSet up a subscription price
Add a recurring price to an offer, choose the billing period, optionally add a free trial, and pick which plan the price sells.
4 minSubscriptions that end after a fixed number of payments
Limit a subscription to N billing cycles so it stops charging by itself, and decide whether the client may cancel before the last payment.
3 minUse discount codes on subscriptions
Create a discount code that lowers the first payment only or every renewal of a subscription, and see how it shows up on renewals.
3 minRenewal reminder emails
Which emails a client gets before time-limited access ends, when they are sent, in which language, and how to customize or turn them off per offer.
4 minFailed payments and retries
What happens when a subscription renewal fails: who gets which email, how retries work, how you or the client can retry, and when access ends.
4 minCancel or revoke a subscription
Stop a client’s subscription from your side, decide whether they keep access to the end of the paid period, refund if needed, and know what the client sees.
4 minClient limits
How the active-customer limit of your Zanfia plan is counted, where to check it, and what is blocked when you reach it.
3 minAutomatic invoices
Issue an invoice for every paid order and renewal through Fakturownia, wFirma, iFirma, inFakt or ING Księgowość, control it per offer, and fix issuance errors.
5 minTroubleshooting subscriptions and invoices
Causes and fixes for the subscription and invoicing problems creators report most: price changes, cancellations, failed renewals, charges after revoking access, BLIK subscriptions and missing or failed invoices.
8 min