Customers & inbox

Find and filter clients

Search the client list, narrow it by product access, tags, segment, email subscription, purchases and spend, sort it, and read the filter chips.

4 min readLast updated Sep 30, 2026

The client list answers questions like "who has course A but not the community" or "who spent at least 500 and is unsubscribed". When you finish, the table shows exactly the group you need, and every export or bulk action you start applies to that group.

1

Open the client list

In the sidebar open Customers → All customers (/customers). The table has the columns Customer (name, email and tags), Access, Orders, Total Spent and Last Updated. Above it are the search box Search by name or email, the Filter button, the Tags button and the sort menu. The total, for example "128 customers", is on the right. Clicking a row opens the client profile.

2

Search and sort

Type a name or an email address in the search box; the list updates when you stop typing. The sort menu offers Newest, Oldest, Name (A→Z), Name (Z→A), Most spent and Most access. Under the table you choose 25, 50 or 100 rows per page; the choice is remembered in your browser.

3

Open the filter panel

Click Filter. The panel has no Apply button: each change takes effect at once. Its sections, top to bottom, are listed in the table below. Clear filters in the panel header resets the panel.

4

Filter by tags

Tags have their own button next to Filter. Click Tags, use Search tags… if the list is long, and tick one or more tags. Clear removes the tag selection and Manage tags opens the tag list (/customers/tags).

5

Read and remove the chips

Every active filter, including the search text, appears as a chip above the table, for example "Any of: Course A", "Subscription: Unsubscribed" or "Spent: ≥ 100 PLN". The small x on a chip removes that one filter. With two or more chips a Clear all link appears at the end of the row. The Filter and Tags buttons show a badge with the number of active filters.

Sections of the filter panel

SectionOptionsWhat it matches
SegmentOne saved segment, or Manage segmentsClients who meet the segment's conditions. See Tags and segments.
Product accessAny, Has access to anything, Has no access at allActive clients, or contacts with no product access
ProductsUp to 10 products, then Has any, Has all or Has noneClients who hold any, all or none of the picked products. Only direct purchases and grants count; access included through a plan bundle does not.
Email subscriptionAny, Subscribed, Unsubscribed, Pending confirmation, Never capturedThe marketing email status. Never captured means the client never went through an email signup, typical for imports and older buyers.
SMSHas phone number, SMS consentClients you can reach by text message
PurchasesAny, Has purchased, Never purchasedWhether the client has at least one order
Total spentMin and Max, in your main currencyLifetime spend within the range. The list updates shortly after you stop typing.

Filters combine: a client must match every active filter to stay in the list. Within Products, the mode decides how the picked products combine, and the chip follows it ("Any of", "All of", "None of").

Good to know

The Access column counts products the client holds directly; access that comes through a plan bundle is not counted there. Changing a filter or the search clears any rows you had ticked, so a bulk action never runs on clients you can no longer see. Export CSV and Bulk actions for all always use the filters that are active at that moment.

Some screens send you to the list with a filter already applied: Show clients next to a tag or a segment opens the list filtered to it, and the active-clients figure on the Dashboard opens the list with Has access to anything. You can add more filters on top.

Was this article helpful?

Related articles

Spotted something off? Tell us at support@zanfia.com.