Invoices and payment method
Download the invoices for your Zanfia plan, pay an open one, change the card Zanfia charges, and edit the billing details printed on your invoices.
Everything about paying for Zanfia is on one page: Settings → Billing (/settings/billing). This article covers the payment method, the billing details and the invoice list. It is about the invoices Zanfia issues to you; invoices you issue to your own clients are described in Invoices.
What is on the Billing page
| Section | What it shows |
|---|---|
| Plan | The plan name, its price, the status and Next payment with the date, plus Change the plan |
| Payment Method | The saved card: brand, last four digits and Expires with the month and year |
| Billing details | The name, company, address and tax ID used on your invoices |
| Payment History | Every invoice for the plan, plan changes and add-ons |
| Add-ons | Extra storage, AI credits, Transcription minutes |
| Cancel subscription | At the very bottom, for a paid plan |
The Owner can change everything here. Admin, Editor and Viewer see the page without the action buttons and without the Payment Method section; the Content Creator role does not see the Billing tab at all.
Change the payment method
Open the Stripe billing page
In the Payment Method section click Manage. A secure Stripe page opens in a new browser tab. If the browser blocks the new tab, the same page opens in the current one.
Add or replace the card
Add or replace the card on the Stripe page, then return to the Zanfia tab.
Check the saved card
The Payment Method section shows the new card, for example Visa •••• 4242 with Expires 08/28. If no card is saved, the section reads No payment method on file.
Edit the billing details
Open the form
In the Billing details section click Edit. The Edit billing details window opens. If nothing is saved yet, the section reads No billing details yet. Click Edit to add them. and the form is pre-filled with your name and email.
Fill in the fields
First Name, Last Name, Street, Postcode, City and Country are required. E-mail, Company Name and Tax ID are optional. For Poland the tax ID (NIP) and the postcode format are checked.
Save
Click Save. The section shows the new details, and they are used on the invoices issued from now on.
Payment History
| Column | What it shows |
|---|---|
| Date | The day the invoice was created |
| Amount | The amount due |
| Status | Paid, Pending, Draft, Void, Failed, or Settled from referral commission |
| Number | The invoice number |
| Invoice | Download invoice, which opens the PDF in a new tab |
| (last) | Pay now on a Pending invoice, which opens the payment page for that invoice |
The list shows ten invoices per page and is hidden until the first invoice exists.
When a payment fails
If a renewal is not paid, a yellow banner appears at the top of the app: "Your current subscription for using Zanfia is unpaid. Top up your credit card or change your payment method to continue using the app." with Go to settings, which opens the Billing page. Fix the card with Manage, or pay the open invoice with Pay now in Payment History. When the bank requires you to confirm a payment, a red banner says "Action required - confirm your subscription payment to keep your workspace active." with a Confirm payment button.
Good to know
During the free trial there is no payment method or billing details section yet: both are collected on the Stripe payment page when you buy your first plan. A workspace that was added to an existing subscription shows Billing is managed in your main account instead of these sections, because its invoices and card are kept in your main workspace; switch to it to see them.
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