Products overview
What a product is in Zanfia, how it differs from a checkout, which product types exist, how the product hub is organized, and what the Draft, Published and Hidden statuses mean.
A product is the thing your clients get access to: a course, a community, a set of files, a newsletter, a booking, or anything else you deliver. Everything you sell in Zanfia starts as a product, and every product has its own editor, called the product hub.
A product is not a checkout
Zanfia separates what you deliver from how you sell it:
| Concept | What it is | Where you edit it |
|---|---|---|
| Product | The content and the access: lessons, channels, files, issues, booking rules. | The product hub (/courses/<productId> and similar) |
| Checkout | An offer for that product: a public page with one or more prices, a payment form and its own link. Also called an offer. | The Checkouts tab of the product, or Offers → Checkouts (/checkouts) |
| Price | One way to pay inside a checkout: one-time, subscription, recurring payment or installments, in a chosen currency. | The checkout editor (/checkouts/<checkoutId>) |
One product can have several checkouts (for example a public one and a private one for a partner), and one checkout can hold several prices. A checkout with no prices is a free checkout: clients sign up without paying. See Plans and prices.
Product types
When you create a product you pick its type. The type decides what the first tab of the product hub edits: a course gets modules and lessons, a community gets channels, a digital download gets files, and so on. The full list with what each type contains is in Product types.
Bundles are a special case: a bundle has no content of its own and only grants access to other products. Bundles live under Offers → Bundles (/bundles), not in the products list.
Where products live
In the left sidebar, the Products group lists your products by type: All products (/products), Courses (/courses), Communities (/communities), Knowledge bases (/knowledge-bases), Newsletters (/newsletters), E-books and downloads (/downloads), Events (/events), Consultations (/consultations), Services (/services) and Custom (/custom-products).
Each list has a search box, a price filter (Paid / Free) and a status filter (All, Draft, Published, Hidden, Archived). The Create product button opens the type picker; on a typed list it creates that type directly.
The product hub
Opening a product takes you to its hub. The header holds the editable name, the status tag, the preview button and the Publish button. The left column holds the cover image, the description, summary chips (clients, checkouts, plans, rules) and quick actions. The tabs are:
| Tab | What it does |
|---|---|
| Content (labeled Course, Community, Newsletter or Files for those types) | Edits what the client receives. |
| Add-ons & Plans | Bundles other products into this one, or splits it into tiers such as Basic and Pro. |
| Checkouts | The product's offers and their prices. |
| Pages | Hosted pages linked to this product (sales page, registration, thank-you page). |
| Access | Every client who has access, with manual grants and changes. |
| Workflows | Automations triggered by this product. |
| Settings | Language, type label, author, product URL, storefront visibility, certificates, invoicing. |
The full tour is in The product hub.
Lifecycle statuses
| Status | Meaning |
|---|---|
| Draft | Work in progress. Clients never see it and no checkout can be active. New products start here. |
| Published | Live. Visible in your clients' library, purchasable through any active checkout, and eligible for your storefront. |
| Hidden | Paused. All checkouts stop selling and current buyers lose access to the product until you publish it again. Checkouts do not reactivate on their own when you republish. |
| Archived | Retired. Behaves like Hidden but is meant to stay that way; the products list hides archived products unless you filter for them. There is no archive action in the hub any more; use Delete instead. |
You change status with the status tag in the hub header (Draft, Published, Hidden). Leaving Published always asks for confirmation and lists what happens (checkouts deactivated, buyers lose access). Deleting is a separate, guarded action: see Delete a product.
Plan limits
Your subscription plan limits how many products can be Published at the same time. Drafts and hidden products do not count, so you can prepare as many products as you like. The numbers per plan and what happens at the limit are in Product limits.
Articles in this category
- Product types: what each sellable type contains.
- The product hub: tabs, preview, publish and status changes.
- Plans and prices: one-time, subscription, recurring payment, installments, free checkouts and tiers.
- Product cover image: upload, crop or generate a cover.
- Build a knowledge base: categories, articles, thumbnails and publishing.
- Organize a knowledge base with categories and tags: subcategories, moving articles, tags and the client view.
- Add files to a digital download: upload files and describe what is included.
- Set up a consultation: scheduling link, session length and what the buyer sees.
- Set up a service: deliverables, the client brief and delivery time.
- Grant access manually: give a client access without a purchase.
- Product limits: published products per plan.
- Delete a product: what is removed and what is kept.
- Troubleshooting products: deleting, lost access, bundled products, product types and blocked publishing.
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