Change your login email
Move your Zanfia account to a new email address yourself: request two confirmation codes, enter both, and sign in with the new address from then on.
Your login email is the address you sign in with and the address Zanfia sends login codes and account messages to. You can change it yourself in a few minutes. You need access to both mailboxes: the current one and the new one. When you finish, the same account, with all its workspaces and data, signs in with the new address.
Change the address
Open the Login email card
Click your avatar in the bottom-left corner, choose Settings and stay on the Account tab
(/settings/account). The Login email card shows your current address and the note "Changing
it moves your login, notifications, and billing profile to the new address." Click Change
email.
Enter the new address
In the Change login email window type the new address and click Send codes. You see "We sent codes to your current address and to [new address]." and the window switches to two code fields.
Collect both codes
Open both mailboxes. The current address receives "Confirm changing your Zanfia login email: [code]" and the new address receives "Confirm your new Zanfia email: [code]". The two 6-digit codes are different. Never share the code sent to your current address.
Confirm
Enter each code in its field: Code sent to your current address and Code sent to the new address. Click Confirm change. A wrong or expired code is refused with a message that says which of the two codes was not accepted; the window stays open, so a typo does not force you to start over.
Check the result
You see Your login email is now [new address]. The card shows the new address right away and you stay signed in. The old address receives the notice "Your Zanfia login email was changed", naming both addresses.
What changes and what does not
| Item | After the change |
|---|---|
| Signing in | Only the new address works. The old address no longer belongs to any account. |
| Login codes and account messages | Sent to the new address. |
| Billing profile for your Zanfia plan | Moved to the new address. |
| Workspaces, products, clients, team | Unchanged. It is the same account. |
| The address your clients see | Unchanged if you set a separate Contact email in Settings → Workspace. |
When the change is refused
| Message | Why |
|---|---|
| "The new email is the same as the current one." | You typed your current address. |
| "The email [address] is already in use." | Another Zanfia account already uses this address. No codes are sent. |
| "A code was sent recently. Try again in [n] seconds." | Codes were requested a moment ago for this change. Wait and try again. |
| "Too many attempts. Try again in [n] seconds." | Too many wrong codes in a row. Wait before trying again. |
Good to know
If a code does not arrive, check spam, or close the window and try again in a minute. If you no longer have access to your current mailbox, you cannot complete the change yourself: contact support, as the hint in the window says. If you receive "Your Zanfia login email was changed" and it was not you, contact support immediately. To change the email of one of your clients instead, see Change a client's email address.
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