Communities
Channels, posts and comments, gamification, roles, digests and member notifications.
17 articles
Communities overview
What a community is in Zanfia, how channels, groups, roles and members fit together, where the creator editor and the member view live, and which article covers each task.
4 minSet up a community
Create a community product, open its editor, set the name, icon and layout members see, and choose which features are switched on.
4 minChannels and groups
Add post channels, chats and links to a community, organize them into groups, reorder them by dragging, and control who can read or write in each one.
4 minThe community feed and search
How the combined feed works: what members land on, how posts are sorted and bumped, what pinning does, how a single channel differs, and how post search finds things.
4 minWrite a post
Write and publish a community post with images, video, files, a poll or a voice message, keep an unfinished post as a draft, and manage comments on it.
5 minSchedule a post
Write a community post now and have it publish itself at a time you choose, then preview, edit, reschedule or cancel it before it goes out.
3 minNotifications and announcements
Which community notifications members get by email and in the app, what is on by default, how members change it, and how you announce a post to everyone with Notify all members.
4 minWeekly digest
What the weekly community digest email contains, how you approve or skip each week, when it is sent or skipped, and how you and your members turn it on or off.
4 minGamification
Turn on XP, levels and leaderboards in a community, award XP for completed course lessons, lock channels behind a member level, and understand daily activity streaks.
4 minRoles and VIP channels
Create a custom community role, build a channel only that role can see, and have a product plan grant the role automatically to everyone who buys it.
4 minManage members
Browse the members of a community, add one person or import many, change roles, export the list, and remove or disable a member.
4 minApprove new members
Ask people a few questions when they join a community for free, approve or decline each request by hand, and see what the person and your team get by e-mail, on the web and in the mobile app.
4 minModerate a community
Review posts and comments reported by members, remove content with a note to its author, and mute or disable a member who breaks the rules.
3 minCommunity events
Add events to a community calendar, set their time, type and location, cancel or restore them, collect RSVPs with reminders, and see what members get on their Calendar tab and in the app.
5 minPublic community
Make a community readable without an account, choose which channels guests see, and make sure guests have a working way to join when they want to take part.
3 minMember profiles, connections and messages
What members can do around each other in a community: view profiles, browse the members directory, connect, send private messages, and use the account menu.
4 minTroubleshooting communities
Causes and fixes for the community problems creators report most: missing new-post emails, members who are blocked or not recognized, hidden channels, the feed order and member removal.
7 min